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Privacy Notice
Hawaii Insurance Consultants, Ltd. recognizes the importance of respecting the
privacy of visitors to our website. We want to make sure that you know the steps
we take to protect the privacy of the information we collect and, in some cases,
disclose.
What information do we collect?
Hawaii Insurance Consultants, Ltd. collects only information necessary to underwrite and provide accurate insurance
rates, and to maintain and improve customer service and claims handling. We
obtain nonpublic personal information about you in your request for a quotation
of rates, applications, policy transactions, including claims, and other
interactions with us, as well as from consumer reporting agencies, motor vehicle
departments, claim history reporting agencies and other third parties. For
property insurance, we may send someone to inspect your property and verify
information about the value and condition of your property. The information
collected may include, for example, your name, address, birth date, phone
number, e-mail address, drivers license number, accident/violation history,
information about vehicle operators, mortgages, lien/lease holders, vehicle
information, credit card information, consumer report information, occupation
and whether you own or rent your home. We obtain and use this information only
in accordance with state and federal law.
We may also collect information on this Website such as your activity while
using our site and information from online collecting devices known as
"cookies", IP addresses (the number assigned to your computer when you use the
Internet), browser and platform types, domain names, access items, and referral
data.
If you are a visitor to our Web site browsing for information, you are not
required to provide any personal information to Hawaii Insurance Consulants, Ltd. in order to access
our Web site.
How do we use the collected information?
The information we gather helps us identify who you are, manage our relationship
with you, develop products and services that meet your needs, provide you with
accurate rates and provide excellent customer service. We do not sell your
information to other companies for any reason.
From time to time, Hawaii Insurance Consultants, Ltd. may send emails to your email address to
confirm your information, provide rate and policy information to you, and update
you about our services and products.
What information do we disclose?
We may disclose information collected on this Web site to our AIG affiliates to
provide you with information on new products.
We may disclose information collected on this Web site to our AIG affiliates and
unaffiliated third parties for the purpose of servicing customers insurance
needs, performing business services for us or as otherwise permitted or required
by law. For example, at times we disclose information about our policyholders
such as name, address, telephone number, policy number and coverages to service
providers for the provision of specific services such as inspections and
appraisals after a claim and marketing our insurance products. For purposes of
fraud prevention, we also participate in several insurance industry supported
databases of reported claims and additional driver information. We may disclose
information collected on this Web site to organizations conducting actuarial or
research studies and to companies that performs research and marketing services
on our behalf. Any personally identifiable medical information about you will
not be shared for any purpose other than to administer a claim, or as disclosed
to you when the information is collected or to which you consent
We may disclose information we have collected on this Web site with
financial institutions such as banks and other insurance companies with whom we
have joint marketing agreements to offer other financial services and/or
products.
What security procedures are used?
Hawaii Insurance Consultants, Ltd. uses a secure server and security protocol to safeguard the
information you provide while utilizing our Web site. We maintain technical and
organizational safeguards to protect the confidentiality of nonpublic personal
information about our policyholders against (i) unauthorized access or
disclosure and (ii) accidental loss, alteration, or destruction. We permit only
authorized employees, who are trained in the proper handling of policyholder
information, to have access to that information.
We strive to ensure that the companies we use as our business partners
support our commitment to privacy protection in their handling of personal data
about our policyholders. We require service providers and others to keep your
information strictly confidential and to use the information solely on our
behalf and as directed by us, and we require them to protect this information as
we would. We maintain physical, electronic and procedural safeguards to protect
and safeguard your nonpublic personal information.
Hawaii Insurance Consultants, Ltd. is not responsible for the privacy practices or the content of
any other websites that are hyper-linked to or from this website. This privacy
policy applies only to information collected on this web site. If you request a
quote from an AIG member company whose products or services are featured on this
site, or if you buy a product or service from one of these AIG member companies,
the privacy policy of that AIG member company will apply to your information.
This Privacy Policy relates only to policyholders who have purchased personal
insurance such as private passenger automobile, homeowners, motorcycle and
personal umbrella liability insurance. If you have purchased another type of
policy from another AIG member company not listed above, please contact that
company to receive a copy of the relevant privacy policy.
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